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Custom Design in Agency, IA.

From single pieces to full crew runs, Agency gets designed from scratch gear with honest pricing and a 5 to 7 day door-to-door timeline.

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Custom Design delivered to Agency

In-house designers turn napkin sketches and old low-res logos into print-ready vector art. Free with every order, proof in 24 hours. For Agency, that comes with published pack pricing and door delivery in 5 to 7 business days.

Agency is home to a community of 614 across 0.6 square miles, and every one of those addresses is inside our standard 5 to 7 day delivery window. Nearby crews are already in the coverage circle, with Ottumwa, IA (6 mi), Eldon, IA (7 mi), Batavia, IA (7 mi) sharing the identical pack rates and timelines. Camp Dodge, around 88 miles from Agency, anchors the local military community we print for every week.

Nothing here needs a storefront. Art goes in by phone or upload, a designer proofs it free, and the shipment lands in Agency counted against your roster.

A typical week of custom design orders from this corner of Iowa mixes Agency crews with neighbors like Ottumwa, 6 miles over, all running through the same designer, the same proof cycle, and the same tracked delivery.

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What Agency gets designed from scratch

Event artwork packages

A single visual system covering everything the event prints. Reorders match the first run exactly because we keep your art and specs on file.

Merch line concepts

Merch collections designed with selling in mind, not just decoration. One point of contact owns your order from first proof to delivery confirmation.

Logo cleanup and vector redraws

Faded, blurry, or tiny source art gets redrawn into crisp vectors. Reorders match the first run exactly because we keep your art and specs on file.

Unit crest and emblem builds

Insignia drawn correctly, with trademark rules respected and flagged. The second order takes two minutes because the first one is archived down to the thread color.

Full designs from a written idea

Describe it in a sentence; a designer builds it and proofs it within 24 hours. Every price is published before you talk to a person, so the budget math happens on your terms.

Era-correct type and layouts

The year on the shirt sets the type style, and the team knows the difference. Start from a napkin sketch if that is what you have. Turning rough into print ready is the job.

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Why order from a shop built for the military community

This shop exists for the military community, and it shows in how orders run. Deadlines are treated like formation times, proofs are honest instead of optimistic, and when Agency customers call, a person who owns the order answers.

It also means we say no when we should. If a design will not print well at the size you want, or a date cannot be hit, you hear it before you spend money, not after.

No sales call needed to get a number.

Upload art or add text in the Design Lab, set sizes and quantities, and the full estimate, shipping included, is on screen before you give anyone your email.

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What to print it on

Start from the garment and the rest follows. Among Agency customers, these three blanks carry most of the orders, each designable online on its real photos.

Premium Heavyweight Tee

When the design is the product, the garment dyed heavyweight makes it feel like a brand, not a handout. Deadlines get treated like formation times, not suggestions.

Max Heavyweight Street Tee

The 7.5oz boxy blank is where streetwear concepts land, oversized front or full back. Every price is published before you talk to a person, so the budget math happens on your terms.

Classic Cotton Tee

The proving ground for new art, with an 80-color palette to frame it perfectly. The proof comes first and it is free, so what arrives is exactly what you signed off on.

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From rough idea to press-ready

The gap between what you have and what a press needs is our designers job to close, free with any order. Whatever the starting point, the output is the same: clean vectors, correct insignia, a proof within 24 hours, and unlimited revisions until you approve it in writing. Only then does anything print.

The Design Lab offers the self-serve path, with your art positioned on real product photos and the total priced as you go.

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What it costs

Budget planning for Agency customers starts with real numbers. This is our light cotton tee pack pricing with the front print already included.

PiecesTotalEachShipBack print add
Pack of 10$180$18 ea$18$4 ea
Pack of 15$250$16.67 ea$18$4 ea
Pack of 20$320$16 ea$20.99$4 ea
Pack of 25$375$15 ea$20.99$3 ea
Pack of 50$700$14 ea$22.99$2 ea
Pack of 100$1200$12 eaFREE$2 ea

Beyond the table, the only extras are per-piece and public: back prints at the listed rate stepping down to $3 then $2, oversized fronts at $3 dropping to $2, and 2XL-plus at $6 dropping to $4. The Design Lab does this arithmetic for you in real time.

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How it works, start to finish

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Brief

The first step is just getting the idea out of your head: type it into the quote form or mock it up in the Design Lab, rough edges and all.

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Proof

A real designer, not an algorithm, sends your proof within 24 hours. You change it as many times as it takes to be right.

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Approve

Nothing goes to press until you approve the proof in writing. What you sign off on is exactly what prints, that is the whole point of the proof.

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Print and ship

Approval to doorstep runs 5 to 7 business days as the default, faster when rush is booked and honestly refused when it cannot be.

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Reorder

Your art and specs stay on file, so reorders match the first run exactly, down to the ink.

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Shipping and turnaround

The timeline to Agency addresses is fixed and published: 5 to 7 business days door to door, production included. Shipping rates are flat, visible in the table, and free from 100 pieces.

Boxes get counted twice against the roster before they seal, and the tracking number reaches you the day of pickup. Damage or shortage claims are our expense and our rush.

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Common questions

What is your return policy?

Finality is the nature of custom work: no returns once it prints. Your protections live earlier in the process, in the free proof and the written approval that nothing skips.

Is there a minimum order?

The minimum order is 10 pieces. Your agency crew can order ten today and a hundred next month; the packs just make each piece cheaper as the count grows.

What file types work best?

Best case: vector art (AI, SVG, EPS, PDF). Very good case: a 300 DPI transparent PNG. Worst case: a screenshot, which our designers redraw at no charge anyway.

Do you ship to APO and FPO addresses?

Deployed addresses are first-class here: APO and FPO ship on the standard timeline, right alongside all 50 states.

Can I see the price before I talk to anyone?

That is the point of the Design Lab: the complete number, packs, back prints, size upcharges, shipping, updates live while you design, before any contact form.

How long does shipping take?

Five to seven business days, all in, from approval to arrival. Rush exists for real deadlines and gets an honest yes or no up front.

Do you help with the design?

Design help is included free. Whatever you have, a napkin sketch, a faded shirt photo, a sentence, becomes a print-ready proof from a real designer within 24 hours.

More answers on the full FAQ page.

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Keep exploring

The Agency coverage page shows the full picture, custom design statewide zooms out, and the service page covers the method itself. Other services in Agency: Screen Printing, Embroidery, DTG and DTF Printing, Sublimation, Banners and Signs.

Your quote, back within one business day

The sequence never changes: free 24-hour proof, your written sign-off, then production at the price you already saw.