Custom designed from scratch gear for New Hartford businesses, schools, teams, churches, and crews. Proofs in 24 hours, delivered in 5 to 7 days.
In-house designers turn napkin sketches and old low-res logos into print-ready vector art. Free with every order, proof in 24 hours. For New Hartford, that comes with published pack pricing and door delivery in 5 to 7 business days.
With about 1,900 people spread over 0.6 square miles, New Hartford gets the same flat delivery promise as everywhere else we serve: 5 to 7 business days to any door. If your people are spread out, that is fine: Washington Mills, NY (2 mi), New York Mills, NY (2 mi), Yorkville, NY (3 mi) sit close enough that one order can outfit all of them. The closest major installation is Fort Drum, roughly 70 miles out, and unit orders from there run through this same process daily.
The whole process runs remote: rough idea in, free designer-built proof back, written approval, and finished gear delivered to New Hartford.
A typical week of custom design orders from this corner of New York mixes New Hartford crews with neighbors like Washington Mills, 2 miles over, all running through the same designer, the same proof cycle, and the same tracked delivery.
A phone photo of a faded shirt becomes clean, print-ready vector art. A real designer, not an upload widget, checks every file before it goes near production.
Insignia drawn correctly, with trademark rules respected and flagged. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.
Start with words alone: the design team turns a description into finished art. Deadlines get treated like formation times, not suggestions.
The year on the shirt sets the type style, and the team knows the difference. Deadlines get treated like formation times, not suggestions.
One design system across shirts, banners, and signs so everything matches. Packs mix garment colors freely, so squads, shifts, or grade levels can each get their own.
Merch collections designed with selling in mind, not just decoration. Every price is published before you talk to a person, so the budget math happens on your terms.
We built this company on a simple standard: print it like the name on it matters. For New Hartford customers, that means honest timelines, real proofs, and no excuses on delivery day.
It also means we say no when we should. If a design will not print well at the size you want, or a date cannot be hit, you hear it before you spend money, not after.
Ninety seconds in the Design Lab gets you a complete number: garment, print, sizes, upcharges, and shipping, all before any contact form.
Garment choice makes or breaks the order. These are the blanks New Hartford customers pick most, all designable online on real product photos.
The 7.5oz boxy blank is where streetwear concepts land, oversized front or full back. Rush timelines get quoted honestly. If we cannot hit the date, we say so before you pay a cent.
New designs debut on the Classic: 80-plus colors guarantee the right backdrop for the art. If a design will not print well at the size you want, you hear that before money changes hands.
When the design is the product, the garment dyed heavyweight makes it feel like a brand, not a handout. A real designer, not an upload widget, checks every file before it goes near production.
Finished files are welcome but never required. A faded photo, a hand sketch, or three sentences of description all become professional vector art at no charge, proofed back to you within a day. The revision count is unlimited, the approval is in writing, and production does not move an inch until that approval exists.
Hands-on types can skip the wait entirely: the Design Lab puts your art on the actual garment with the price updating live.
Budget planning for New Hartford customers starts with real numbers. This is our light cotton tee pack pricing with the front print already included.
| Quantity | Pack price | Per shirt | Shipping | Add back print |
|---|---|---|---|---|
| 10 pieces | $180 | $18 ea | $18 | $4 ea |
| 15 pieces | $250 | $16.67 ea | $18 | $4 ea |
| 20 pieces | $320 | $16 ea | $20.99 | $4 ea |
| 25 pieces | $375 | $15 ea | $20.99 | $3 ea |
| 50 pieces | $700 | $14 ea | $22.99 | $2 ea |
| 100 pieces | $1200 | $12 ea | FREE | $2 ea |
Add-on pricing is deliberately boring: back print per the table (later $3, then $2), oversize front $3 or $2 by volume, extended sizes $6 or $4 by volume. That is the complete list, and the Design Lab computes it live before any quote is written.
Send the idea through the quote form or build it yourself in the Design Lab. A napkin sketch photographed on a phone counts, our designers have built full unit runs from less.
Within 24 hours you have a proof in your inbox, drawn to size, on the garment and color you picked. Revisions are unlimited and free.
You approve in writing before production starts. No surprises at the box opening, because you already saw the shirt.
Approval to doorstep runs 5 to 7 business days as the default, faster when rush is booked and honestly refused when it cannot be.
Everything about the run gets archived, which turns every future reorder into a one-line email.
Every order ships tracked to New Hartford addresses with standard production plus shipping at 5 to 7 business days. Free shipping kicks in at 100 pieces, and pack shipping rates below that are published, not surprises at checkout.
Before sealing, every carton is counted against the size roster, and tracking goes out the same day. Anything short or damaged gets replaced at our cost on an expedited timeline.
Absolutely. Bulk is where pack pricing shines, and big mixed-size runs ship counted against your roster with a single person accountable for the date.
Simple math: 2XL and up cost $6 more per piece on small orders and $4 more per piece from 25 pieces. No other size fees exist, and the Design Lab totals it live.
Finality is the nature of custom work: no returns once it prints. Your protections live earlier in the process, in the free proof and the written approval that nothing skips.
The minimum order is 10 pieces. Your new hartford crew can order ten today and a hundred next month; the packs just make each piece cheaper as the count grows.
Best case: vector art (AI, SVG, EPS, PDF). Very good case: a 300 DPI transparent PNG. Worst case: a screenshot, which our designers redraw at no charge anyway.
Deployed addresses are first-class here: APO and FPO ship on the standard timeline, right alongside all 50 states.
Yes. The Design Lab shows live pack pricing, back print costs, size upcharges, and shipping as you build your design.
More answers on the full FAQ page.
The New Hartford coverage page shows the full picture, custom design statewide zooms out, and the service page covers the method itself. Other services in New Hartford: Screen Printing, Embroidery, DTG and DTF Printing, Sublimation, Banners and Signs.
The sequence never changes: free 24-hour proof, your written sign-off, then production at the price you already saw.