Custom Design for Portola: free 24-hour proofs, published pack pricing, and tracked delivery in 5 to 7 business days.
In-house designers turn napkin sketches and old low-res logos into print-ready vector art. Free with every order, proof in 24 hours. For Portola, that comes with published pack pricing and door delivery in 5 to 7 business days.
Portola is home to about 2,100 people across 5.4 square miles, and every one of those addresses is inside our standard 5 to 7 day delivery window. The same run covers the neighboring communities too: Delleker, CA (1 mi), Lake Davis, CA (2 mi), Iron Horse, CA (3 mi) all order from the same shop at the same published pricing. For the military community, Beale Air Force Base sits about 75 miles away, well inside our normal unit-order routes.
No storefront visit required. Send a rough idea or finished art, a real designer builds the proof at no charge, and the finished gear ships straight to Portola.
Custom Design demand around Portola does not stop at the town line. Crews from Delleker (1 miles out) order through the same process, which is why coverage is priced by pack, never by zip code.
Merch collections designed with selling in mind, not just decoration. Ask for the honest option and you get it, even when it is the cheaper one.
Faded, blurry, or tiny source art gets redrawn into crisp vectors. One point of contact owns your order from first proof to delivery confirmation.
Unit art drawn right the first time, with anything trademark-sensitive flagged early. Start from a napkin sketch if that is what you have. Turning rough into print ready is the job.
Describe it in a sentence; a designer builds it and proofs it within 24 hours. If a design will not print well at the size you want, you hear that before money changes hands.
The year on the shirt sets the type style, and the team knows the difference. Every price is published before you talk to a person, so the budget math happens on your terms.
A single visual system covering everything the event prints. Every price is published before you talk to a person, so the budget math happens on your terms.
This shop exists for the military community, and it shows in how orders run. Deadlines are treated like formation times, proofs are honest instead of optimistic, and when Portola customers call, a person who owns the order answers.
It also means we say no when we should. If a design will not print well at the size you want, or a date cannot be hit, you hear it before you spend money, not after.
Upload art or add text in the Design Lab, set sizes and quantities, and the full estimate, shipping included, is on screen before you give anyone your email.
Start from the garment and the rest follows. Among Portola customers, these three blanks carry most of the orders, each designable online on its real photos.
Put the design on washed heavyweight cotton and it stops being a shirt and starts being merch. Mixed sizes and colors in one run are standard here, not a special request.
The 7.5oz boxy blank is where streetwear concepts land, oversized front or full back. Youth and adult cuts run side by side in the same pack at the same price structure.
The proving ground for new art, with an 80-color palette to frame it perfectly. Packs mix garment colors freely, so squads, shifts, or grade levels can each get their own.
Finished files are welcome but never required. A faded photo, a hand sketch, or three sentences of description all become professional vector art at no charge, proofed back to you within a day. The revision count is unlimited, the approval is in writing, and production does not move an inch until that approval exists.
Hands-on types can skip the wait entirely: the Design Lab puts your art on the actual garment with the price updating live.
No mystery pricing. These are the published packs on our light cotton tee, front print included, and Portola customers watch the per piece cost fall as quantity climbs.
| Order size | Pack total | Cost per piece | Freight | Back side |
|---|---|---|---|---|
| Pack of 10 | $180 | $18 ea | $18 | $4 ea |
| Pack of 15 | $250 | $16.67 ea | $18 | $4 ea |
| Pack of 20 | $320 | $16 ea | $20.99 | $4 ea |
| Pack of 25 | $375 | $15 ea | $20.99 | $3 ea |
| Pack of 50 | $700 | $14 ea | $22.99 | $2 ea |
| Pack of 100 | $1200 | $12 ea | FREE | $2 ea |
Three add-ons exist and all are flat per piece: the back print at the table rate ($3 from 25 pieces, $2 from 50), the oversized front at $3 or $2 depending on quantity, and extended sizes at $6 or $4. Nothing else gets added. The Design Lab applies every rule automatically, and the written quote confirms the total before anything is charged.
Send the idea through the quote form or build it yourself in the Design Lab. A napkin sketch photographed on a phone counts, our designers have built full unit runs from less.
Twenty-four hours gets you a designer-built proof on the exact blank you chose. Iterate freely until it is right.
Production waits for one thing only: your written sign-off on the proof. That signature is the contract for exactly what prints.
Standard turnaround is 5 to 7 business days from approval to doorstep, with rush available when the calendar demands it.
The specs live in our archive permanently: same art, same colors, same result, on demand.
Every order ships tracked to Portola addresses with standard production plus shipping at 5 to 7 business days. Free shipping kicks in at 100 pieces, and pack shipping rates below that are published, not surprises at checkout.
The roster is the packing list: every size counted into the box, tracking issued at pickup, and any shortage or transit damage made right at our cost without argument.
That is the point of the Design Lab: the complete number, packs, back prints, size upcharges, shipping, updates live while you design, before any contact form.
The standard clock is 5 to 7 business days covering both production and delivery. Many orders can run faster; name the date and we will confirm or decline honestly.
Yes, and it costs nothing with your order. Send a sketch, an old logo, or just the idea, and a designer sends a print ready proof within 24 hours.
Yes. Runs in the hundreds of pieces with mixed sizes and colors are our normal work, managed by one point of contact from proof to delivery.
The extended-size rule fits in one line: add $6 per piece below 25 total, $4 per piece at 25 or more. The Design Lab applies it automatically.
Custom work does not come back: due to custom orders, all work is finalized and no returns are accepted. The protection is up front instead, a free proof that must be approved in writing before anything prints, so check sizing and art carefully at that stage.
More answers on the full FAQ page.
The Portola coverage page shows the full picture, custom design statewide zooms out, and the service page covers the method itself. Other services in Portola: Screen Printing, Embroidery, DTG and DTF Printing, Sublimation, Banners and Signs.
A designer proofs your art free within 24 hours, and production waits for your written approval. Every pack price is already published.