Custom designed from scratch gear for Ruby businesses, schools, teams, churches, and crews. Proofs in 24 hours, delivered in 5 to 7 days.
In-house designers turn napkin sketches and old low-res logos into print-ready vector art. Free with every order, proof in 24 hours. For Ruby, that comes with published pack pricing and door delivery in 5 to 7 business days.
All 1.7 square miles of Ruby sit inside our normal delivery map, tracked door to door. Nearby crews are already in the coverage circle, with Lake Katrine, NY (2 mi), Glasco, NY (4 mi), Lincoln Park, NY (4 mi) sharing the identical pack rates and timelines. The closest major installation is West Point, roughly 45 miles out, and unit orders from there run through this same process daily.
No storefront visit required. Send a rough idea or finished art, a real designer builds the proof at no charge, and the finished gear ships straight to Ruby.
Because Lake Katrine sits only 2 miles from Ruby, joint orders across town lines are common here: one proof, one pack price, two delivery stops if needed.
Merch collections designed with selling in mind, not just decoration. Deadlines get treated like formation times, not suggestions.
Faded, blurry, or tiny source art gets redrawn into crisp vectors. A real designer, not an upload widget, checks every file before it goes near production.
Insignia drawn correctly, with trademark rules respected and flagged. What you approve in writing is what ships. That rule has no exceptions.
Describe it in a sentence; a designer builds it and proofs it within 24 hours. Rush timelines get quoted honestly. If we cannot hit the date, we say so before you pay a cent.
The year on the shirt sets the type style, and the team knows the difference. Ask for the honest option and you get it, even when it is the cheaper one.
One design system across shirts, banners, and signs so everything matches. Deadlines get treated like formation times, not suggestions.
Serving the military community is not a marketing line here, it is the operating system. Ruby customers deal with one accountable person, get dates that mean something, and receive work held to a uniform standard.
The same discipline applies inward: an unrealistic date or a design that will not print well gets flagged before you commit, not explained after.
Upload art or add text in the Design Lab, set sizes and quantities, and the full estimate, shipping included, is on screen before you give anyone your email.
Start from the garment and the rest follows. Among Ruby customers, these three blanks carry most of the orders, each designable online on its real photos.
Streetwear concepts belong on the 7.5oz max heavyweight with an oversized front or full back. A real designer, not an upload widget, checks every file before it goes near production.
The proving ground for new art, with an 80-color palette to frame it perfectly. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.
Serious designs deserve the garment-dyed heavyweight, which reads brand rather than handout. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.
Half the orders we take begin as a phone photo of a sketch, an old shirt, or a sentence describing the idea. A designer turns that into print-ready vector art at no charge, sends the proof inside 24 hours, and revises it until you sign off in writing. Nothing is produced before that signature, which is why what shows up matches what you expected.
Prefer hands-on? Build the design yourself in the Design Lab on real product photos, with the running price on screen while you work.
Budget planning for Ruby customers starts with real numbers. This is our light cotton tee pack pricing with the front print already included.
| Pieces | Total | Each | Ship | Back print add |
|---|---|---|---|---|
| 10 pieces | $180 | $18 ea | $18 | $4 ea |
| 15 pieces | $250 | $16.67 ea | $18 | $4 ea |
| 20 pieces | $320 | $16 ea | $20.99 | $4 ea |
| 25 pieces | $375 | $15 ea | $20.99 | $3 ea |
| 50 pieces | $700 | $14 ea | $22.99 | $2 ea |
| 100 pieces | $1200 | $12 ea | FREE | $2 ea |
Back prints add per piece at the rate shown, dropping to $3 at 25 pieces and $2 at 50. Oversized full body fronts add $3 per piece under 25 pieces and $2 at 25 or more, and sizes 2XL and up add $6 each under 25 pieces or $4 each at 25 or more. Heavier garments follow the same pack structure at their own price points, all shown live in the Design Lab.
The first step is just getting the idea out of your head: type it into the quote form or mock it up in the Design Lab, rough edges and all.
The proof arrives inside a day, drawn at print size on your chosen garment and color. Change anything, as often as needed, at no cost.
Nothing goes to press until you approve the proof in writing. What you sign off on is exactly what prints, that is the whole point of the proof.
Production and shipping run 5 to 7 business days standard. Rush options exist and get quoted honestly against your date.
Your art and specs stay on file, so reorders match the first run exactly, down to the ink.
Delivery to Ruby addresses follows one simple clock: 5 to 7 business days including production, with tracking from the moment it leaves. Hit 100 pieces and the shipping line drops to zero.
Before sealing, every carton is counted against the size roster, and tracking goes out the same day. Anything short or damaged gets replaced at our cost on an expedited timeline.
Finality is the nature of custom work: no returns once it prints. Your protections live earlier in the process, in the free proof and the written approval that nothing skips.
Our minimum is 10 pieces. Packs for your Ruby crew begin at 10, the per piece price falls as the count climbs, and shipping goes free at 100.
Vector files such as AI, SVG, EPS, and PDF are ideal. A 300 DPI PNG with a transparent background also prints clean. If all you have is a screenshot, we redraw it free.
We do, at the same pace as domestic orders. Deployed and overseas service members at APO and FPO addresses are covered alongside all 50 states.
That is the point of the Design Lab: the complete number, packs, back prints, size upcharges, shipping, updates live while you design, before any contact form.
Five to seven business days, all in, from approval to arrival. Rush exists for real deadlines and gets an honest yes or no up front.
More answers on the full FAQ page.
See everything we deliver to Ruby, browse custom design across New York, or read the full custom design service page. Other services in Ruby: Screen Printing, Embroidery, DTG and DTF Printing, Sublimation, Banners and Signs.
A designer proofs your art free within 24 hours, and production waits for your written approval. Every pack price is already published.