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Embroidery in Big Flats, NY.

From single pieces to full crew runs, Big Flats gets embroidered gear with honest pricing and a 5 to 7 day door-to-door timeline.

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Embroidery delivered to Big Flats

Big Flats crews order embroidered gear from us because the numbers are public and the process is simple: free design help, a written proof within 24 hours, and delivery to any Big Flats address in 5 to 7 business days.

All 16.7 square miles of Big Flats sit inside our normal delivery map, tracked door to door. Nearby crews are already in the coverage circle, with Horseheads, NY (4 mi), Elmira Heights, NY (5 mi), Pine Valley, NY (6 mi) sharing the identical pack rates and timelines. Tobyhanna Army Depot, around 83 miles from Big Flats, anchors the local military community we print for every week.

No storefront visit required. Send a rough idea or finished art, a real designer builds the proof at no charge, and the finished gear ships straight to Big Flats.

Embroidery demand around Big Flats does not stop at the town line. Crews from Horseheads (4 miles out) order through the same process, which is why coverage is priced by pack, never by zip code.

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What Big Flats gets embroidered

Jackets and outerwear

Outerwear embroidery digitized per fabric, from chest marks to full backs. A real designer, not an upload widget, checks every file before it goes near production.

Patches and insignia work

Insignia and patch work handled with the trademark rules and the history both respected. A real designer, not an upload widget, checks every file before it goes near production.

Bags and gear

Duffels, totes, and range bags with stitched identity that outlasts any print. Deadlines get treated like formation times, not suggestions.

3D puff front hats

The raised-foam look: 3D puff stitching on structured fronts. We handle the art, the sizing spread, and the deadline. You handle handing them out.

Caps and covers

Cap embroidery is the flagship: structured crowns, clean digitizing, any quantity. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.

Polos and button-downs

Polos with stitched logos that survive years of office and field rotation. A real designer, not an upload widget, checks every file before it goes near production.

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Why order from a shop built for the military community

This shop exists for the military community, and it shows in how orders run. Deadlines are treated like formation times, proofs are honest instead of optimistic, and when Big Flats customers call, a person who owns the order answers.

It also means we say no when we should. If a design will not print well at the size you want, or a date cannot be hit, you hear it before you spend money, not after.

Build it on the real garment and watch the price calculate live.

Upload art or add text in the Design Lab, set sizes and quantities, and the full estimate, shipping included, is on screen before you give anyone your email.

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What to print it on

Start from the garment and the rest follows. Among Big Flats customers, these three blanks carry most of the orders, each designable online on its real photos.

Pullover Hoodie

The season-end keeper: fleece hoodie, embroidered chest, permanent loyalty. Start from a napkin sketch if that is what you have. Turning rough into print ready is the job.

Crewneck Sweatshirt

For daily-wear staff gear, stitched crews beat printed ones on lifespan every time. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.

Classic Cotton Tee

The embroidered tee: understated, uniform-grade, and comfortable enough to actually wear. Nobody chases an order here. Your contact tells you where it stands before you have to ask.

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The art department is included

Design help is not an upsell here, it is how orders start. Describe the concept in a sentence, attach whatever reference you have, and within 24 hours a real designer returns a proof drawn as clean vectors, era-correct where it matters. Revisions cost nothing and continue until the proof is right, and your written approval is the only thing that sends it to production.

The Design Lab is there when you want to drive: upload, place, and price the design yourself on the exact garment we print.

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What it costs

No mystery pricing. These are the published packs on our light cotton tee, front print included, and Big Flats customers watch the per piece cost fall as quantity climbs.

PiecesTotalEachShipBack print add
10 pack$180$18 ea$18$4 ea
15 pack$250$16.67 ea$18$4 ea
20 pack$320$16 ea$20.99$4 ea
25 pack$375$15 ea$20.99$3 ea
50 pack$700$14 ea$22.99$2 ea
100 pack$1200$12 eaFREE$2 ea

Three add-ons exist and all are flat per piece: the back print at the table rate ($3 from 25 pieces, $2 from 50), the oversized front at $3 or $2 depending on quantity, and extended sizes at $6 or $4. Nothing else gets added. The Design Lab applies every rule automatically, and the written quote confirms the total before anything is charged.

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How it works, start to finish

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Brief

Kick it off however suits you: describe the concept in the quote form or drop your art straight into the Design Lab. Polish is not required at this stage.

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Proof

One day later the proof is in your inbox: your art, your garment, your colors, at true print scale. Revisions never cost a cent.

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Approve

The press does not move without your written yes. It is the single checkpoint that makes the no-returns policy fair.

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Print and ship

Standard turnaround is 5 to 7 business days from approval to doorstep, with rush available when the calendar demands it.

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Reorder

Your art and specs stay on file, so reorders match the first run exactly, down to the ink.

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Shipping and turnaround

The timeline to Big Flats addresses is fixed and published: 5 to 7 business days door to door, production included. Shipping rates are flat, visible in the table, and free from 100 pieces.

Every box leaves counted, tracked, and matched to your roster. Shortages and shipping damage are on us to fix, fast, because delivery day is the only day the customer remembers.

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Common questions

Can you handle a large order for your Big Flats crew?

Large runs are the core business: hundreds of pieces, mixed sizes, multiple colors, one named contact who owns it from first proof to the delivery scan.

How do 2XL and larger sizes work?

The extended-size rule fits in one line: add $6 per piece below 25 total, $4 per piece at 25 or more. The Design Lab applies it automatically.

What is your return policy?

There are no returns on custom orders; once printed, the work is final. That is exactly why production never starts without your written approval of a free proof, and why the size roster deserves a second look before you submit.

Is there a minimum order?

Yes, 10 pieces. That is the smallest run we print, packs for your Big Flats crew keep dropping the per piece price from there, and free shipping starts at 100.

What file types work best?

File quality is our problem, not yours: vectors are ideal, 300 DPI PNGs work, and weak files get redrawn at no charge.

Do you ship to APO and FPO addresses?

We do, at the same pace as domestic orders. Deployed and overseas service members at APO and FPO addresses are covered alongside all 50 states.

Can I see the price before I talk to anyone?

Completely. Build the design in the Design Lab and the full order total sits on screen the whole time; no email, no call, no waiting.

More answers on the full FAQ page.

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Keep exploring

The Big Flats coverage page shows the full picture, embroidery statewide zooms out, and the service page covers the method itself. Other services in Big Flats: Screen Printing, DTG and DTF Printing, Sublimation, Banners and Signs, Custom Design.

Get your quote in one business day

Send the idea, get a free proof in 24 hours, approve it in writing, and pay exactly the published pack price.