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Embroidery for Cass: free 24-hour proofs, published pack pricing, and tracked delivery in 5 to 7 business days.
Cass crews order embroidered gear from us because the numbers are public and the process is simple: free design help, a written proof within 24 hours, and delivery to any Cass address in 5 to 7 business days.
All 0.7 square miles of Cass sit inside our normal delivery map, tracked door to door. Nearby crews are already in the coverage circle, with Green Bank, WV (5 mi), Arbovale, WV (6 mi), Durbin, WV (12 mi) sharing the identical pack rates and timelines. For the military community, Camp Dawson sits about 75 miles away, well inside our normal unit-order routes.
The whole process runs remote: rough idea in, free designer-built proof back, written approval, and finished gear delivered to Cass.
A typical week of embroidery orders from this corner of West Virginia mixes Cass crews with neighbors like Green Bank, 5 miles over, all running through the same designer, the same proof cycle, and the same tracked delivery.
Structured trucker and baseball caps with digitized front logos, stitched clean at any quantity. If a design will not print well at the size you want, you hear that before money changes hands.
Left-chest logos that make a crew look like a company, on garments people keep wearing. A real designer, not an upload widget, checks every file before it goes near production.
Outerwear embroidery digitized per fabric, from chest marks to full backs. Youth and adult cuts run side by side in the same pack at the same price structure.
Patches done right: correct insignia rules, era-matched art, sewn or iron-on backing. Rush timelines get quoted honestly. If we cannot hit the date, we say so before you pay a cent.
Gear embroidery for duffels and totes, permanent in a way ink never is. Ask for the honest option and you get it, even when it is the cheaper one.
The raised-foam look: 3D puff stitching on structured fronts. The second order takes two minutes because the first one is archived down to the thread color.
The shop runs on habits borrowed from the people we serve: accountability by name, honest reporting, and deadlines that do not slide. Cass customers feel the difference on the first order.
Honesty runs in both directions here. A doomed timeline or a design that will disappoint gets called out early, with an alternative attached.
Upload art or add text in the Design Lab, set sizes and quantities, and the full estimate, shipping included, is on screen before you give anyone your email.
Start from the garment and the rest follows. Among Cass customers, these three blanks carry most of the orders, each designable online on its real photos.
An 8.0oz fleece hoodie with a stitched left chest mark is the piece people fight over at the end of the season. Ask for the honest option and you get it, even when it is the cheaper one.
Staff uniforms default to the embroidered crew for one reason: it outlives everything else in the rotation. If a design will not print well at the size you want, you hear that before money changes hands.
Left chest embroidery on a heavy cotton tee reads uniform without feeling corporate. What you approve in writing is what ships. That rule has no exceptions.
Design help is not an upsell here, it is how orders start. Describe the concept in a sentence, attach whatever reference you have, and within 24 hours a real designer returns a proof drawn as clean vectors, era-correct where it matters. Revisions cost nothing and continue until the proof is right, and your written approval is the only thing that sends it to production.
The Design Lab is there when you want to drive: upload, place, and price the design yourself on the exact garment we print.
The table below is the actual price list Cass customers order from, light cotton tee, front print included, no asterisks.
| Pieces | Total | Each | Ship | Back print add |
|---|---|---|---|---|
| 10 pieces | $180 | $18 ea | $18 | $4 ea |
| 15 pieces | $250 | $16.67 ea | $18 | $4 ea |
| 20 pieces | $320 | $16 ea | $20.99 | $4 ea |
| 25 pieces | $375 | $15 ea | $20.99 | $3 ea |
| 50 pieces | $700 | $14 ea | $22.99 | $2 ea |
| 100 pieces | $1200 | $12 ea | FREE | $2 ea |
Beyond the table, the only extras are per-piece and public: back prints at the listed rate stepping down to $3 then $2, oversized fronts at $3 dropping to $2, and 2XL-plus at $6 dropping to $4. The Design Lab does this arithmetic for you in real time.
Start in the Design Lab on the exact garment we print, or send whatever you have through the quote form. Rough ideas are welcome, that is what the free design service is for.
Twenty-four hours gets you a designer-built proof on the exact blank you chose. Iterate freely until it is right.
Nothing goes to press until you approve the proof in writing. What you sign off on is exactly what prints, that is the whole point of the proof.
Approval to doorstep runs 5 to 7 business days as the default, faster when rush is booked and honestly refused when it cannot be.
Everything about the run gets archived, which turns every future reorder into a one-line email.
The timeline to Cass addresses is fixed and published: 5 to 7 business days door to door, production included. Shipping rates are flat, visible in the table, and free from 100 pieces.
Orders ship boxed and counted against your size roster, with tracking sent the day they leave. If anything arrives short or damaged, photograph it and send it over, and we correct it at our cost.
Large runs are the core business: hundreds of pieces, mixed sizes, multiple colors, one named contact who owns it from first proof to the delivery scan.
Simple math: 2XL and up cost $6 more per piece on small orders and $4 more per piece from 25 pieces. No other size fees exist, and the Design Lab totals it live.
There are no returns on custom orders; once printed, the work is final. That is exactly why production never starts without your written approval of a free proof, and why the size roster deserves a second look before you submit.
Order ten, order fifty, order five hundred: 10 pieces is our floor, and for your Cass crew, bigger packs simply pull the per-piece price down.
Vector files such as AI, SVG, EPS, and PDF are ideal. A 300 DPI PNG with a transparent background also prints clean. If all you have is a screenshot, we redraw it free.
We do, at the same pace as domestic orders. Deployed and overseas service members at APO and FPO addresses are covered alongside all 50 states.
Yes, and without giving up your email: the Design Lab keeps the complete total, packs to shipping, on screen while you design.
More answers on the full FAQ page.
Zoom out to embroidery across West Virginia, back to the Cass hub, or into the embroidery deep dive. Other services in Cass: Screen Printing, DTG and DTF Printing, Sublimation, Banners and Signs, Custom Design.
Proofs are free and fast, approvals are in writing, and the price you calculated is the price you pay.