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From single pieces to full crew runs, Massena gets embroidered gear with honest pricing and a 5 to 7 day door-to-door timeline.
Massena crews order embroidered gear from us because the numbers are public and the process is simple: free design help, a written proof within 24 hours, and delivery to any Massena address in 5 to 7 business days.
Massena is home to about 10,000 people across 4.5 square miles, and every one of those addresses is inside our standard 5 to 7 day delivery window. Nearby crews are already in the coverage circle, with Brasher Falls, NY (9 mi), Winthrop, NY (10 mi), Norfolk, NY (11 mi) sharing the identical pack rates and timelines. The closest major installation is Fort Drum, roughly 83 miles out, and unit orders from there run through this same process daily.
Nothing here needs a storefront. Art goes in by phone or upload, a designer proofs it free, and the shipment lands in Massena counted against your roster.
A typical week of embroidery orders from this corner of New York mixes Massena crews with neighbors like Brasher Falls, 9 miles over, all running through the same designer, the same proof cycle, and the same tracked delivery.
Structured trucker and baseball caps with digitized front logos, stitched clean at any quantity. If a design will not print well at the size you want, you hear that before money changes hands.
Left-chest logos that make a crew look like a company, on garments people keep wearing. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.
Heavier garments take bigger stitch counts, and the digitizing is tuned so lettering stays crisp. A real designer, not an upload widget, checks every file before it goes near production.
Sewn or iron-on patches with correct insignia use, matched to the era when the design calls for it. The second order takes two minutes because the first one is archived down to the thread color.
Gear embroidery for duffels and totes, permanent in a way ink never is. Deadlines get treated like formation times, not suggestions.
Puff embroidery lifts the logo off the cap front in high relief. If a design will not print well at the size you want, you hear that before money changes hands.
This shop exists for the military community, and it shows in how orders run. Deadlines are treated like formation times, proofs are honest instead of optimistic, and when Massena customers call, a person who owns the order answers.
The same discipline applies inward: an unrealistic date or a design that will not print well gets flagged before you commit, not explained after.
The Design Lab puts your art on the real garment, takes your size counts, and totals the whole order, shipping included, without asking who you are.
Start from the garment and the rest follows. Among Massena customers, these three blanks carry most of the orders, each designable online on its real photos.
A stitched left chest on heavy cotton hits the uniform note without going corporate. Youth and adult cuts run side by side in the same pack at the same price structure.
Stitch a chest mark on this 8.0oz hoodie and watch it become the most-kept item of the season. Ask for the honest option and you get it, even when it is the cheaper one.
Staff uniforms default to the embroidered crew for one reason: it outlives everything else in the rotation. Reorders match the first run exactly because we keep your art and specs on file.
Every order includes the design team. They rescue low-resolution logos, invent art from plain descriptions, and keep insignia and period typography accurate when the concept demands it. Twenty-four hours after you send the idea, the proof is in your inbox; as many revisions as it takes come free, and your written sign-off is what starts the presses.
Or open the Design Lab and lay the design out yourself, priced in real time on the exact blank.
Here is what Massena customers actually pay, starting from our light cotton tee. Every price includes a standard front print, and the number only moves down as the pack gets bigger.
| Order size | Pack total | Cost per piece | Freight | Back side |
|---|---|---|---|---|
| 10 pack | $180 | $18 ea | $18 | $4 ea |
| 15 pack | $250 | $16.67 ea | $18 | $4 ea |
| 20 pack | $320 | $16 ea | $20.99 | $4 ea |
| 25 pack | $375 | $15 ea | $20.99 | $3 ea |
| 50 pack | $700 | $14 ea | $22.99 | $2 ea |
| 100 pack | $1200 | $12 ea | FREE | $2 ea |
Beyond the table, the only extras are per-piece and public: back prints at the listed rate stepping down to $3 then $2, oversized fronts at $3 dropping to $2, and 2XL-plus at $6 dropping to $4. The Design Lab does this arithmetic for you in real time.
Kick it off however suits you: describe the concept in the quote form or drop your art straight into the Design Lab. Polish is not required at this stage.
Twenty-four hours gets you a designer-built proof on the exact blank you chose. Iterate freely until it is right.
You approve in writing before production starts. No surprises at the box opening, because you already saw the shirt.
Approval to doorstep runs 5 to 7 business days as the default, faster when rush is booked and honestly refused when it cannot be.
The specs live in our archive permanently: same art, same colors, same result, on demand.
Every order ships tracked to Massena addresses with standard production plus shipping at 5 to 7 business days. Free shipping kicks in at 100 pieces, and pack shipping rates below that are published, not surprises at checkout.
The roster is the packing list: every size counted into the box, tracking issued at pickup, and any shortage or transit damage made right at our cost without argument.
Large runs are the core business: hundreds of pieces, mixed sizes, multiple colors, one named contact who owns it from first proof to the delivery scan.
Simple math: 2XL and up cost $6 more per piece on small orders and $4 more per piece from 25 pieces. No other size fees exist, and the Design Lab totals it live.
There are no returns on custom orders; once printed, the work is final. That is exactly why production never starts without your written approval of a free proof, and why the size roster deserves a second look before you submit.
Order ten, order fifty, order five hundred: 10 pieces is our floor, and for your Massena crew, bigger packs simply pull the per-piece price down.
Vector files such as AI, SVG, EPS, and PDF are ideal. A 300 DPI PNG with a transparent background also prints clean. If all you have is a screenshot, we redraw it free.
Yes. We ship to all 50 states and to APO and FPO addresses for deployed and overseas service members.
That is the point of the Design Lab: the complete number, packs, back prints, size upcharges, shipping, updates live while you design, before any contact form.
More answers on the full FAQ page.
The Massena coverage page shows the full picture, embroidery statewide zooms out, and the service page covers the method itself. Other services in Massena: Screen Printing, DTG and DTF Printing, Sublimation, Banners and Signs, Custom Design.
Proofs are free and fast, approvals are in writing, and the price you calculated is the price you pay.