Embroidery for Otway: free 24-hour proofs, published pack pricing, and tracked delivery in 5 to 7 business days.
Digitized stitching for hats, polos, and jackets. A left-chest logo runs 5,000 to 8,000 stitches and reads professional in any room. For Otway, that comes with published pack pricing and door delivery in 5 to 7 business days.
With a community of 90 spread over 0.2 square miles, Otway gets the same flat delivery promise as everywhere else we serve: 5 to 7 business days to any door. If your people are spread out, that is fine: Rarden, OH (5 mi), McDermott, OH (7 mi), West Portsmouth, OH (11 mi) sit close enough that one order can outfit all of them. Wright-Patterson AFB, around 83 miles from Otway, anchors the local military community we print for every week.
No storefront visit required. Send a rough idea or finished art, a real designer builds the proof at no charge, and the finished gear ships straight to Otway.
Embroidery demand around Otway does not stop at the town line. Crews from Rarden (5 miles out) order through the same process, which is why coverage is priced by pack, never by zip code.
The left-chest stitch that turns five people into a company. Packs mix garment colors freely, so squads, shifts, or grade levels can each get their own.
Backs, chests, and sleeves on heavier goods, digitized for the fabric so small text stays legible. The second order takes two minutes because the first one is archived down to the thread color.
Insignia and patch work handled with the trademark rules and the history both respected. What you approve in writing is what ships. That rule has no exceptions.
Duffels, totes, and range bags with stitched identity that outlasts any print. One point of contact owns your order from first proof to delivery confirmation.
High-loft stitching on cap fronts for the bold, raised look everyone points at. The proof comes first and it is free, so what arrives is exactly what you signed off on.
Front-panel logos digitized in-house and stitched onto trucker and baseball styles. Deadlines get treated like formation times, not suggestions.
This shop exists for the military community, and it shows in how orders run. Deadlines are treated like formation times, proofs are honest instead of optimistic, and when Otway customers call, a person who owns the order answers.
It also means we say no when we should. If a design will not print well at the size you want, or a date cannot be hit, you hear it before you spend money, not after.
Ninety seconds in the Design Lab gets you a complete number: garment, print, sizes, upcharges, and shipping, all before any contact form.
The right blank depends on budget, season, and how hard the gear will be worn. For Otway customers, these three earn their keep.
The embroidered tee: understated, uniform-grade, and comfortable enough to actually wear. What you approve in writing is what ships. That rule has no exceptions.
Stitch a chest mark on this 8.0oz hoodie and watch it become the most-kept item of the season. Every price is published before you talk to a person, so the budget math happens on your terms.
Embroidered crews outlast printed ones in daily wear, which is why staff uniforms usually go this route. Ask for the honest option and you get it, even when it is the cheaper one.
The gap between what you have and what a press needs is our designers job to close, free with any order. Whatever the starting point, the output is the same: clean vectors, correct insignia, a proof within 24 hours, and unlimited revisions until you approve it in writing. Only then does anything print.
The Design Lab offers the self-serve path, with your art positioned on real product photos and the total priced as you go.
The table below is the actual price list Otway customers order from, light cotton tee, front print included, no asterisks.
| Order size | Pack total | Cost per piece | Freight | Back side |
|---|---|---|---|---|
| 10 pack | $180 | $18 ea | $18 | $4 ea |
| 15 pack | $250 | $16.67 ea | $18 | $4 ea |
| 20 pack | $320 | $16 ea | $20.99 | $4 ea |
| 25 pack | $375 | $15 ea | $20.99 | $3 ea |
| 50 pack | $700 | $14 ea | $22.99 | $2 ea |
| 100 pack | $1200 | $12 ea | FREE | $2 ea |
Three add-ons exist and all are flat per piece: the back print at the table rate ($3 from 25 pieces, $2 from 50), the oversized front at $3 or $2 depending on quantity, and extended sizes at $6 or $4. Nothing else gets added. The Design Lab applies every rule automatically, and the written quote confirms the total before anything is charged.
Kick it off however suits you: describe the concept in the quote form or drop your art straight into the Design Lab. Polish is not required at this stage.
One day later the proof is in your inbox: your art, your garment, your colors, at true print scale. Revisions never cost a cent.
The press does not move without your written yes. It is the single checkpoint that makes the no-returns policy fair.
Standard turnaround is 5 to 7 business days from approval to doorstep, with rush available when the calendar demands it.
Art, thread colors, and size history stay archived, so the next season run starts with one email.
Production plus shipping to Otway addresses runs 5 to 7 business days standard, tracked the whole way. Shipping is free at 100 pieces and flat rated below that, exactly as shown in the pricing table above.
The roster is the packing list: every size counted into the box, tracking issued at pickup, and any shortage or transit damage made right at our cost without argument.
Simple math: 2XL and up cost $6 more per piece on small orders and $4 more per piece from 25 pieces. No other size fees exist, and the Design Lab totals it live.
Finality is the nature of custom work: no returns once it prints. Your protections live earlier in the process, in the free proof and the written approval that nothing skips.
Order ten, order fifty, order five hundred: 10 pieces is our floor, and for your Otway crew, bigger packs simply pull the per-piece price down.
Vector files such as AI, SVG, EPS, and PDF are ideal. A 300 DPI PNG with a transparent background also prints clean. If all you have is a screenshot, we redraw it free.
Yes, APO and FPO delivery is standard here, not an exception, and every state in the country ships the same way.
Yes. The Design Lab shows live pack pricing, back print costs, size upcharges, and shipping as you build your design.
More answers on the full FAQ page.
The Otway coverage page shows the full picture, embroidery statewide zooms out, and the service page covers the method itself. Other services in Otway: Screen Printing, DTG and DTF Printing, Sublimation, Banners and Signs, Custom Design.
A designer proofs your art free within 24 hours, and production waits for your written approval. Every pack price is already published.