From single pieces to full crew runs, Serena gets embroidered gear with honest pricing and a 5 to 7 day door-to-door timeline.
Serena crews order embroidered gear from us because the numbers are public and the process is simple: free design help, a written proof within 24 hours, and delivery to any Serena address in 5 to 7 business days.
From one end of Serena to the other, 0.2 square miles, the shipping promise does not change: 5 to 7 business days, tracked. If your people are spread out, that is fine: Sheridan, IL (4 mi), Wedron, IL (4 mi), Harding, IL (6 mi) sit close enough that one order can outfit all of them. For the military community, Naval Station Great Lakes sits about 73 miles away, well inside our normal unit-order routes.
Nothing here needs a storefront. Art goes in by phone or upload, a designer proofs it free, and the shipment lands in Serena counted against your roster.
Embroidery demand around Serena does not stop at the town line. Crews from Sheridan (4 miles out) order through the same process, which is why coverage is priced by pack, never by zip code.
The left-chest stitch that turns five people into a company. Deadlines get treated like formation times, not suggestions.
Heavier garments take bigger stitch counts, and the digitizing is tuned so lettering stays crisp. Deadlines get treated like formation times, not suggestions.
Sewn or iron-on patches with correct insignia use, matched to the era when the design calls for it. Packs mix garment colors freely, so squads, shifts, or grade levels can each get their own.
Gear embroidery for duffels and totes, permanent in a way ink never is. Start from a napkin sketch if that is what you have. Turning rough into print ready is the job.
Puff embroidery lifts the logo off the cap front in high relief. Every price is published before you talk to a person, so the budget math happens on your terms.
Front-panel logos digitized in-house and stitched onto trucker and baseball styles. Every price is published before you talk to a person, so the budget math happens on your terms.
We built this company on a simple standard: print it like the name on it matters. For Serena customers, that means honest timelines, real proofs, and no excuses on delivery day.
It also means we say no when we should. If a design will not print well at the size you want, or a date cannot be hit, you hear it before you spend money, not after.
Ninety seconds in the Design Lab gets you a complete number: garment, print, sizes, upcharges, and shipping, all before any contact form.
Garment choice makes or breaks the order. These are the blanks Serena customers pick most, all designable online on real product photos.
Staff uniforms default to the embroidered crew for one reason: it outlives everything else in the rotation. Nobody chases an order here. Your contact tells you where it stands before you have to ask.
The embroidered tee: understated, uniform-grade, and comfortable enough to actually wear. Nobody chases an order here. Your contact tells you where it stands before you have to ask.
An 8.0oz fleece hoodie with a stitched left chest mark is the piece people fight over at the end of the season. The proof comes first and it is free, so what arrives is exactly what you signed off on.
Design help is not an upsell here, it is how orders start. Describe the concept in a sentence, attach whatever reference you have, and within 24 hours a real designer returns a proof drawn as clean vectors, era-correct where it matters. Revisions cost nothing and continue until the proof is right, and your written approval is the only thing that sends it to production.
The Design Lab is there when you want to drive: upload, place, and price the design yourself on the exact garment we print.
The table below is the actual price list Serena customers order from, light cotton tee, front print included, no asterisks.
| Order size | Pack total | Cost per piece | Freight | Back side |
|---|---|---|---|---|
| 10 pieces | $180 | $18 ea | $18 | $4 ea |
| 15 pieces | $250 | $16.67 ea | $18 | $4 ea |
| 20 pieces | $320 | $16 ea | $20.99 | $4 ea |
| 25 pieces | $375 | $15 ea | $20.99 | $3 ea |
| 50 pieces | $700 | $14 ea | $22.99 | $2 ea |
| 100 pieces | $1200 | $12 ea | FREE | $2 ea |
Three add-ons exist and all are flat per piece: the back print at the table rate ($3 from 25 pieces, $2 from 50), the oversized front at $3 or $2 depending on quantity, and extended sizes at $6 or $4. Nothing else gets added. The Design Lab applies every rule automatically, and the written quote confirms the total before anything is charged.
Kick it off however suits you: describe the concept in the quote form or drop your art straight into the Design Lab. Polish is not required at this stage.
Within 24 hours you have a proof in your inbox, drawn to size, on the garment and color you picked. Revisions are unlimited and free.
Your written approval is the gate. Until it exists, nothing prints; once it exists, exactly that design prints.
Approval to doorstep runs 5 to 7 business days as the default, faster when rush is booked and honestly refused when it cannot be.
We archive your art and garment specs, which makes the second order a two minute conversation.
Every order ships tracked to Serena addresses with standard production plus shipping at 5 to 7 business days. Free shipping kicks in at 100 pieces, and pack shipping rates below that are published, not surprises at checkout.
Orders ship boxed and counted against your size roster, with tracking sent the day they leave. If anything arrives short or damaged, photograph it and send it over, and we correct it at our cost.
Yes. Runs in the hundreds of pieces with mixed sizes and colors are our normal work, managed by one point of contact from proof to delivery.
Sizes 2XL and up add $6 per piece under 25 total pieces, or $4 per piece at 25 or more. The Design Lab includes it in your estimate automatically.
Due to custom orders, all work is finalized and no returns are accepted. Double check sizing and artwork before submitting your order. Every order gets a free proof first, and nothing prints until you approve it in writing.
The minimum order is 10 pieces. Your serena crew can order ten today and a hundred next month; the packs just make each piece cheaper as the count grows.
Vector files such as AI, SVG, EPS, and PDF are ideal. A 300 DPI PNG with a transparent background also prints clean. If all you have is a screenshot, we redraw it free.
Yes. We ship to all 50 states and to APO and FPO addresses for deployed and overseas service members.
More answers on the full FAQ page.
See everything we deliver to Serena, browse embroidery across Illinois, or read the full embroidery service page. Other services in Serena: Screen Printing, DTG and DTF Printing, Sublimation, Banners and Signs, Custom Design.
Free art proof in 24 hours. Nothing prints until you approve it. Pack pricing published, no surprises.