From single pieces to full crew runs, Massena gets designed from scratch gear with honest pricing and a 5 to 7 day door-to-door timeline.
In-house designers turn napkin sketches and old low-res logos into print-ready vector art. Free with every order, proof in 24 hours. For Massena, that comes with published pack pricing and door delivery in 5 to 7 business days.
With about 10,000 people spread over 4.5 square miles, Massena gets the same flat delivery promise as everywhere else we serve: 5 to 7 business days to any door. If your people are spread out, that is fine: Brasher Falls, NY (9 mi), Winthrop, NY (10 mi), Norfolk, NY (11 mi) sit close enough that one order can outfit all of them. Fort Drum, around 83 miles from Massena, anchors the local military community we print for every week.
Nothing here needs a storefront. Art goes in by phone or upload, a designer proofs it free, and the shipment lands in Massena counted against your roster.
A typical week of custom design orders from this corner of New York mixes Massena crews with neighbors like Brasher Falls, 9 miles over, all running through the same designer, the same proof cycle, and the same tracked delivery.
The rescue service: old logos rebuilt as clean vector files that print sharp forever. Reorders match the first run exactly because we keep your art and specs on file.
Insignia drawn correctly, with trademark rules respected and flagged. Deadlines get treated like formation times, not suggestions.
Start with words alone: the design team turns a description into finished art. Start from a napkin sketch if that is what you have. Turning rough into print ready is the job.
Typography matched to the era, from Vietnam-period stencil to modern athletic block. Start from a napkin sketch if that is what you have. Turning rough into print ready is the job.
Shirts, banners, and signage drawn as one matched system. Rush timelines get quoted honestly. If we cannot hit the date, we say so before you pay a cent.
Merch collections designed with selling in mind, not just decoration. The proof comes first and it is free, so what arrives is exactly what you signed off on.
Serving the military community is not a marketing line here, it is the operating system. Massena customers deal with one accountable person, get dates that mean something, and receive work held to a uniform standard.
Honesty runs in both directions here. A doomed timeline or a design that will disappoint gets called out early, with an alternative attached.
Ninety seconds in the Design Lab gets you a complete number: garment, print, sizes, upcharges, and shipping, all before any contact form.
Garment choice makes or breaks the order. These are the blanks Massena customers pick most, all designable online on real product photos.
The 7.5oz boxy blank is where streetwear concepts land, oversized front or full back. Youth and adult cuts run side by side in the same pack at the same price structure.
New designs debut on the Classic: 80-plus colors guarantee the right backdrop for the art. Mixed sizes and colors in one run are standard here, not a special request.
When the design is the product, the garment dyed heavyweight makes it feel like a brand, not a handout. Packs mix garment colors freely, so squads, shifts, or grade levels can each get their own.
The gap between what you have and what a press needs is our designers job to close, free with any order. Whatever the starting point, the output is the same: clean vectors, correct insignia, a proof within 24 hours, and unlimited revisions until you approve it in writing. Only then does anything print.
The Design Lab offers the self-serve path, with your art positioned on real product photos and the total priced as you go.
Start the budget from the real numbers: published light cotton tee packs, front print built into every figure Massena customers see.
| Order size | Pack total | Cost per piece | Freight | Back side |
|---|---|---|---|---|
| 10 pack | $180 | $18 ea | $18 | $4 ea |
| 15 pack | $250 | $16.67 ea | $18 | $4 ea |
| 20 pack | $320 | $16 ea | $20.99 | $4 ea |
| 25 pack | $375 | $15 ea | $20.99 | $3 ea |
| 50 pack | $700 | $14 ea | $22.99 | $2 ea |
| 100 pack | $1200 | $12 ea | FREE | $2 ea |
Add-on pricing is deliberately boring: back print per the table (later $3, then $2), oversize front $3 or $2 by volume, extended sizes $6 or $4 by volume. That is the complete list, and the Design Lab computes it live before any quote is written.
Start in the Design Lab on the exact garment we print, or send whatever you have through the quote form. Rough ideas are welcome, that is what the free design service is for.
The proof arrives inside a day, drawn at print size on your chosen garment and color. Change anything, as often as needed, at no cost.
Your written approval is the gate. Until it exists, nothing prints; once it exists, exactly that design prints.
Five to seven business days covers printing and delivery. Tight timeline? Rush gets a truthful quote, not a hopeful one.
We archive your art and garment specs, which makes the second order a two minute conversation.
Count 5 to 7 business days, production included, for tracked delivery to Massena addresses. At 100 pieces shipping costs nothing; under that, the flat rates in the table are the whole story.
Every box leaves counted, tracked, and matched to your roster. Shortages and shipping damage are on us to fix, fast, because delivery day is the only day the customer remembers.
Extended sizes carry a flat per-piece add: $6 when the order is under 25 pieces, $4 once it reaches 25. The estimate in the Design Lab applies it for you.
Custom work does not come back: due to custom orders, all work is finalized and no returns are accepted. The protection is up front instead, a free proof that must be approved in writing before anything prints, so check sizing and art carefully at that stage.
Yes, 10 pieces. That is the smallest run we print, packs for your Massena crew keep dropping the per piece price from there, and free shipping starts at 100.
Vector files such as AI, SVG, EPS, and PDF are ideal. A 300 DPI PNG with a transparent background also prints clean. If all you have is a screenshot, we redraw it free.
Yes. We ship to all 50 states and to APO and FPO addresses for deployed and overseas service members.
That is the point of the Design Lab: the complete number, packs, back prints, size upcharges, shipping, updates live while you design, before any contact form.
Five to seven business days, all in, from approval to arrival. Rush exists for real deadlines and gets an honest yes or no up front.
More answers on the full FAQ page.
See everything we deliver to Massena, browse custom design across New York, or read the full custom design service page. Other services in Massena: Screen Printing, Embroidery, DTG and DTF Printing, Sublimation, Banners and Signs.
The sequence never changes: free 24-hour proof, your written sign-off, then production at the price you already saw.