Embroidery for Pilot Mountain: free 24-hour proofs, published pack pricing, and tracked delivery in 5 to 7 business days.
Digitized stitching for hats, polos, and jackets. A left-chest logo runs 5,000 to 8,000 stitches and reads professional in any room. For Pilot Mountain, that comes with published pack pricing and door delivery in 5 to 7 business days.
With about 1,400 people spread over 2.0 square miles, Pilot Mountain gets the same flat delivery promise as everywhere else we serve: 5 to 7 business days to any door. If your people are spread out, that is fine: Pinnacle, NC (5 mi), King, NC (10 mi), White Plains, NC (11 mi) sit close enough that one order can outfit all of them. For the military community, Fort Liberty sits about 123 miles away, well inside our normal unit-order routes.
The whole process runs remote: rough idea in, free designer-built proof back, written approval, and finished gear delivered to Pilot Mountain.
Because Pinnacle sits only 5 miles from Pilot Mountain, joint orders across town lines are common here: one proof, one pack price, two delivery stops if needed.
Left-chest logos that make a crew look like a company, on garments people keep wearing. We handle the art, the sizing spread, and the deadline. You handle handing them out.
Outerwear embroidery digitized per fabric, from chest marks to full backs. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.
Sewn or iron-on patches with correct insignia use, matched to the era when the design calls for it. The second order takes two minutes because the first one is archived down to the thread color.
Duffels, totes, and range bags with stitched identity that outlasts any print. Reorders match the first run exactly because we keep your art and specs on file.
The raised-foam look: 3D puff stitching on structured fronts. Start from a napkin sketch if that is what you have. Turning rough into print ready is the job.
Front-panel logos digitized in-house and stitched onto trucker and baseball styles. Bring a rough idea, even a phone photo of a whiteboard, and our designers make it print ready at no charge.
The shop runs on habits borrowed from the people we serve: accountability by name, honest reporting, and deadlines that do not slide. Pilot mountain customers feel the difference on the first order.
It also means we say no when we should. If a design will not print well at the size you want, or a date cannot be hit, you hear it before you spend money, not after.
The Design Lab puts your art on the real garment, takes your size counts, and totals the whole order, shipping included, without asking who you are.
The right blank depends on budget, season, and how hard the gear will be worn. For Pilot Mountain customers, these three earn their keep.
The embroidered tee: understated, uniform-grade, and comfortable enough to actually wear. If a design will not print well at the size you want, you hear that before money changes hands.
Stitch a chest mark on this 8.0oz hoodie and watch it become the most-kept item of the season. If a design will not print well at the size you want, you hear that before money changes hands.
For daily-wear staff gear, stitched crews beat printed ones on lifespan every time. A real designer, not an upload widget, checks every file before it goes near production.
Half the orders we take begin as a phone photo of a sketch, an old shirt, or a sentence describing the idea. A designer turns that into print-ready vector art at no charge, sends the proof inside 24 hours, and revises it until you sign off in writing. Nothing is produced before that signature, which is why what shows up matches what you expected.
Prefer hands-on? Build the design yourself in the Design Lab on real product photos, with the running price on screen while you work.
Here is what Pilot Mountain customers actually pay, starting from our light cotton tee. Every price includes a standard front print, and the number only moves down as the pack gets bigger.
| Order size | Pack total | Cost per piece | Freight | Back side |
|---|---|---|---|---|
| 10 pack | $180 | $18 ea | $18 | $4 ea |
| 15 pack | $250 | $16.67 ea | $18 | $4 ea |
| 20 pack | $320 | $16 ea | $20.99 | $4 ea |
| 25 pack | $375 | $15 ea | $20.99 | $3 ea |
| 50 pack | $700 | $14 ea | $22.99 | $2 ea |
| 100 pack | $1200 | $12 ea | FREE | $2 ea |
Three add-ons exist and all are flat per piece: the back print at the table rate ($3 from 25 pieces, $2 from 50), the oversized front at $3 or $2 depending on quantity, and extended sizes at $6 or $4. Nothing else gets added. The Design Lab applies every rule automatically, and the written quote confirms the total before anything is charged.
Kick it off however suits you: describe the concept in the quote form or drop your art straight into the Design Lab. Polish is not required at this stage.
Twenty-four hours gets you a designer-built proof on the exact blank you chose. Iterate freely until it is right.
The press does not move without your written yes. It is the single checkpoint that makes the no-returns policy fair.
From approval, count 5 to 7 business days to your door. If the event is sooner, ask about rush and get a straight yes or no.
Art, thread colors, and size history stay archived, so the next season run starts with one email.
Production plus shipping to Pilot Mountain addresses runs 5 to 7 business days standard, tracked the whole way. Shipping is free at 100 pieces and flat rated below that, exactly as shown in the pricing table above.
Every box leaves counted, tracked, and matched to your roster. Shortages and shipping damage are on us to fix, fast, because delivery day is the only day the customer remembers.
There are no returns on custom orders; once printed, the work is final. That is exactly why production never starts without your written approval of a free proof, and why the size roster deserves a second look before you submit.
Order ten, order fifty, order five hundred: 10 pieces is our floor, and for your Pilot Mountain crew, bigger packs simply pull the per-piece price down.
Best case: vector art (AI, SVG, EPS, PDF). Very good case: a 300 DPI transparent PNG. Worst case: a screenshot, which our designers redraw at no charge anyway.
Yes. We ship to all 50 states and to APO and FPO addresses for deployed and overseas service members.
That is the point of the Design Lab: the complete number, packs, back prints, size upcharges, shipping, updates live while you design, before any contact form.
Five to seven business days, all in, from approval to arrival. Rush exists for real deadlines and gets an honest yes or no up front.
More answers on the full FAQ page.
The Pilot Mountain coverage page shows the full picture, embroidery statewide zooms out, and the service page covers the method itself. Other services in Pilot Mountain: Screen Printing, DTG and DTF Printing, Sublimation, Banners and Signs, Custom Design.
You will see the proof before you pay and the price before you talk to anyone. That is the whole pitch.